Terms of Use

1) Who we are

The Site and Services are operated by Bowen Plumbing LLC (“Bowen Plumbing,” “we,” “us,” “our”).

Phone: (707) 332-7775

2) Use of the Site

You agree to use the Site for lawful purposes only. You may not:

• Attempt to access or interfere with the Site, servers, or networks
• Introduce malware, scripts, bots, or automated scraping tools
• Submit false, misleading, or impersonated information
• Use the Site to harass, threaten, or abuse others

We may suspend or block access if we believe Site use violates these Terms.

3) Service information, estimates, and scheduling

Informational content

Content on this Site is general information about plumbing services. It is not professional engineering advice, code compliance certification, or a guarantee of a particular result.

Estimates

Any pricing or information discussed through the Site, by phone, text, email, or forms may be an estimate based on limited information. Final scope and pricing may change after on-site inspection, diagnosis, and confirmation of materials, access, and conditions.

Scheduling

Appointments are subject to availability, travel time, and job conditions. We may reschedule due to emergencies, safety concerns, weather, parts availability, or other factors outside our control.

4) Emergency and safety disclaimer

If you have an active flood, sewage backup, gas smell, electrical hazard, or any immediate danger:

• Shut off water or gas if it is safe to do so
• Avoid contact with electrical systems near water
• Call emergency services or your gas utility when appropriate
• Then call Bowen Plumbing at (707) 332-7775

Use of the Site is not a substitute for emergency response.

5) User submissions and communications

Forms, calls, texts, and emails

When you submit information through the Site (service request forms, “Book a Technician,” chat widgets, email links, or text links), you agree:

• The information is accurate to the best of your knowledge
• You have authority to request service at the property location provided
• You consent to be contacted at the phone number or email you provide

Text messaging and call consent

If you provide a phone number, you consent to receive calls and text messages related to scheduling, service updates, and customer support. Message and data rates may apply depending on your carrier. You can request to stop texts by replying “STOP” (where supported) or by calling us.

6) Payments

If payment options are offered through the Site or a third-party provider, you agree:

• You will provide valid payment information
• You authorize charges for approved work as agreed
• Refunds, if any, follow Bowen Plumbing’s policies and applicable law

We recommend you do not send sensitive payment information by unsecured channels. If you are unsure, call (707) 332-7775.

7) Third-party links and tools

The Site may include links to third-party websites or services (maps, scheduling tools, review platforms, payment processors). We do not control them and are not responsible for their content, policies, or practices. Your use of third-party services is at your own risk and subject to their terms.

8) Intellectual property

All content on the Site, including text, logos, graphics, icons, photos, and layout, is owned by Bowen Plumbing or used with permission and is protected by applicable intellectual property laws.

You may view and print pages for personal use. You may not copy, reproduce, republish, distribute, or create derivative works from Site content without written permission.

9) Disclaimer of warranties

The Site and Services are provided “as is” and “as available.” We do not guarantee:

• The Site will be error-free, uninterrupted, or always available
• Information on the Site is complete or current in every detail
• Any particular outcome from using information on the Site

10) Limitation of liability

To the maximum extent permitted by law, Bowen Plumbing will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or Services.

If liability is found, our total liability for any claim related to the Site or Services will not exceed the amount you paid to Bowen Plumbing for the specific service giving rise to the claim, or $100 if no service was purchased, whichever is greater, unless otherwise required by law. Some states do not allow certain limitations, so parts of this section may not apply to you.

11) Indemnification

You agree to indemnify and hold harmless Bowen Plumbing from claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from:

• Your misuse of the Site
• Your violation of these Terms
• Your violation of any law or third-party rights

12) Privacy

Your use of the Site is also governed by our Privacy Policy. If there is a conflict between these Terms and the Privacy Policy, the Privacy Policy controls regarding data practices.

13) Changes to these Terms

We may update these Terms from time to time. Changes are effective when posted on this page with a revised effective date. Continued use of the Site after changes means you accept the updated Terms.

14) Governing law and venue

These Terms are governed by the laws of the State of California, without regard to conflict of law rules. Any dispute arising out of these Terms or the Site will be brought in a court of competent jurisdiction in California, unless otherwise required by law.

15) Contact

Questions about these Terms?
Bowen Plumbing LLC
Phone: (707) 332-7775